Integrate live chat with your website with a single line of code. Chat appears within your SwiftDesk portal, an embeddable window you can add to your website so customers can search your knowledge base, leave you a message, or start a live chat.
SwiftDesk chat makes sure your team is online and ready to chat before it appears as an option to customers. If you are not there, that chat option is hidden until you get back. No frustrated customers and missed chats if you forget to sign out.
Live chat appears right next to your knowledge base search if you have chosen to integrate one with your portal. This puts your help documentation right at your customer's fingertips, encouraging them to find an answer instantly before they start a chat.
SwiftDesk’s multi-brand support means your team can chat with customers across brands from a single view. There is no need to have multiple tabs or logins for one person to provide chat support across multiple brands.