Customer support software for speed and productivity.
Customers want a fast response – and a human response. So let’s give it to them! SwiftDesk makes it easy to talk to and engage with customers, solving their problems quickly as a professional, likeable brand.
See us in action. Try free for 30 days.
See us in action. Try free for 30 days.
Everything you need to deliver outstanding customer support.
All bundled together in a low monthly fee.Shared Inbox
Whether you’re a team of 5 or 500, SwiftDesk keeps everything in one place. Know who is working on what and give customers the answers they need – without stepping on each other’s toes.
Live Chat
Give website visitors and customers an even faster way to reach you with live chat on your website. Engage with customers in real time, and re-route them if no one is available so they’re never left hanging.
Knowledge Bases
When you’re getting the same question several times, turn it into a knowledge base article. Customers can help themselves to answers 24/7 – saving you a ton of time.
Support Widgets
Make it ridiculously easy for customers to contact you. SwiftDesk bakes everything into your website so customers can start a chat, send a message or search your knowledge base.
Integrations
Accelerate your support processes and get back to customers faster with our integrations to applications you already use. Cut steps from your workflow and bring information from your different systems together in one place.
Give your customers the best support.
Help your customers faster and increase the productivity of your support team with the SwiftDesk customer support platform.Save time
Stop wasting time on simple queries! With SwiftDesk, you can organize your information in a knowledge base and empower customers to find instant answers on their own.
Gain visibility
SwiftDesk makes it easy to see who is working on what so you can hop in quickly where you’re needed. The left hand knows what the right hand is doing – with no risk of handling the same query twice.
Capture every opportunity
Give website visitors and customers an even faster way to reach you when it is most critical - while they are on your website and making decisions about your business.
Save money
At just $10 per user/month, SwiftDesk is one of the lowest-priced customer support platforms on the market. No hidden fees or upgrades. Unlike some other tools, we do not charge extra to add features, inboxes or brands.
Simple pricing.
Every feature we have available today, and in the future, coming to you for one low price per user. Unlimited brands. Unlimited knowledge bases.All features. No limits.
Support your customers quickly and productively through email, live chat and knowledge bases for as many brands as you need - all for just one price per user. You will always have access to all our features and never have to pay additional fees or upgrade your plan.
Features
Unlimited brands
Unlimited knowledge bases
Shared team inboxes
Live chat
Embeddable widgets
Internal knowledge bases
Custom domains
SSL security
Custom email addresses
Reporting
SEO friendly
Fast, friendly support team
Excludes GST (Australia Only)