Support your customers across all channels from one place.
Support your customers via email, web form, SMS, Facebook Messenger, live chat and knowledge bases from $10/month.
SwiftDesk features all the tools you need to have conversations with your customers, and solve their problems quickly as a professional, likeable brand.
See us in action. Try free for 30 days.
SwiftDesk features all the tools you need to have conversations with your customers, and solve their problems quickly as a professional, likeable brand.
See us in action. Try free for 30 days.
Everything you need to deliver outstanding customer support.
Starting at $10/month for unlimited brands and knowledge bases.Shared Inbox
Manage conversations with your customers across all your channels in one place. Receive and reply to email, SMS and Facebook messages in one unified platform your whole team can access.
Live Chat
Give yours customers an even faster way to reach you with live chat on your website. Engage with customers in real time, and re-route them if no one is available so they’re never left hanging.
Knowledge Bases
Publish information about your products and services online and your customers can help themselves. SwiftDesk knowledge base sites are simple to create - and easy for your customers to explore.
Support Widgets
Make it super easy for customers to contact you. Embed SwiftDesk straight into your website so customers can start a chat, send a message or search your knowledge base.
Integrations
Accelerate your support processes and get back to customers faster with our integrations. Cut steps from your workflow and bring information from your different systems together in one place.
Give your customers the best support.
Help your customers faster and increase the productivity of your support team with the SwiftDesk customer support platform.Save time
Stop wasting time on simple queries! With SwiftDesk, you can organize your information in a knowledge base and empower customers to find instant answers on their own.
Gain visibility
SwiftDesk makes it easy to see who is working on each conversation so you can hop in quickly where you’re needed. Everyone can see what the team is working – with no risk of handling the same query twice.
Capture every opportunity
Give website visitors and customers an even faster way to reach you when it is most critical - while they are on your website and making decisions about your business.
Save money
At just $10 per user/month for our standard plan, SwiftDesk is one of the lowest-priced customer support platforms on the market. We include unlimited brands and knowledge bases for this price. If you need more power, our $20 per user/month premium plan offers additional integrations.
Simple pricing.
Choose from two simple plans to match the power you need - no other extras or hidden fees. Both our plans include unlimited brands and unlimited knowledge bases.Standard
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USD
Per User Per Month
Excludes 10% GST (Australian Customers Only)
Unlimited Brands / Businesses
Unlimited Knowledge Bases
Support Customers Via Live Chat & Email
Custom Domains & Email Addresses
Embeddable Widgets
Private Knowledge Bases
Slack & Shopify Integrations
Premium
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${{ premiumPrice }}
USD
Per User Per Month
Excludes 10% GST (Australian Customers Only)
All Standard Features
Facebook Messenger Integration
Twilio (SMS) Integration