Customer Support Software
Support your customers across all channels from one application
Have conversations with your customers across email, live chat, Facebook and SMS, from a single, unified inbox. Designed for teams and packed with tools to keep your productive.
Conversations
Customers
Simple, powerful help desk software.
Fast to set up. Easy to learn. Turbo-charge your customer support today.One inbox for all channels
Just one place to go - no matter how customers reach you. Manage conversations through a unified interface packed with tools to keep your team working together efficiently.
Live Chat
With just one line of code on your website - you can offer live chat.
Engage with your customers in real time, and give them instant answers right while they are assessing your business.
Knowledge Bases
Publish information about your products and services online and your customers can help themselves. SwiftDesk knowledge base sites are simple to create - and easy for your customers to explore.
Support Widgets
Make it super easy for customers to contact you. Embed SwiftDesk straight into your website so customers can start a chat, send a message or search your knowledge base.
Integrations
Accelerate your support processes and get back to customers faster with our integrations. Cut steps from your workflow and bring information from your different systems together in one place.
Give your customers the best support.
Help your customers faster and increase the productivity of your support team with the SwiftDesk customer support platform.Save time
Stop wasting time on simple queries! With SwiftDesk, you can organize your information in a knowledge base and empower customers to find instant answers on their own.
Gain visibility
SwiftDesk makes it easy to see who is working on each conversation so you can hop in quickly where you’re needed. Everyone can see what the team is working – with no risk of handling the same query twice.
Capture every opportunity
Give website visitors and customers an even faster way to reach you when it is most critical - while they are on your website and making decisions about your business.
Save money
At just $10 per user/month for our standard plan, SwiftDesk is one of the lowest-priced customer support platforms on the market. We include unlimited brands and knowledge bases for this price. If you need more power, our $20 per user/month premium plan offers additional integrations.
Shared Inbox
Unify conversations across all channels with a single inbox designed for productivity.
Live Chat
Provide support in real-time to your website visitors right where they need it.
Knowledge Bases
Publish great-looking support articles to help your customers find answers.