Customer Support Software

Customer support software for speed and productivity.

Customers want a fast response – and a human response. So let’s give it to them! SwiftDesk makes it easy to talk to and engage with customers, solving their problems quickly as a professional, likeable brand.

See us in action. Try free for 30 days.

Everything you need to deliver outstanding customer support.
All bundled together in a low monthly fee.

Shared Inbox

Whether you’re a team of 5 or 500, SwiftDesk keeps everything in one place. Know who is working on what and give customers the answers they need – without stepping on each other’s toes.

Live Chat

Give website visitors and customers an even faster way to reach you with live chat on your website. Engage with customers in real time, and re-route them if no one is available so they’re never left hanging.

Knowledge Bases

When you’re getting the same question several times, turn it into a knowledge base article. Customers can help themselves to answers 24/7 – saving you a ton of time.

Embedded Customer Service

Make it ridiculously easy for customers to contact you. SwiftDesk bakes everything into your website so customers can start a chat, send a message or search your knowledge base.

Integrations

Accelerate your support processes and get back to customers faster with our integrations to applications you already use. Cut steps from your workflow and bring information from your different systems together in one place.

Customer service tools.
Made easy.

Save time.

Stop wasting time on simple queries! With SwiftDesk, you can organize your information in a knowledge base and empower customers to find instant answers on their own.

Gain visibility.

SwiftDesk makes it easy to see who is working on what so you can hop in quickly where you’re needed. The left hand knows what the right hand is doing – with no risk of handling the same query twice.

Capture every opportunity.

Customers who use live chat are three times more likely to buy with you – giving your business every chance to grow.

Save money.

At just $10 per user/month, SwiftDesk is one of the lowest-priced customer service solutions on the market. No hidden fees or upgrades. Unlike some other tools, we do not charge extra to add features, inboxes or brands.

Email Support

Provide inbound email support efficiently as a team.

Live Chat

Provide support in real-time to website visitors.

Knowledge Bases

Create internal procedures and reference guides.

Try us free for 30 days.
You will love the SwiftDesk experience.

There’s no risk in finding out how we can level up your customer service! Get everything a subscriber has access to, free for 30 days. No credit card, no hassle.
Try It Out For Free