Customer support software for speed and productivity.
Customers want a fast response – and a human response. So let’s give it to them! SwiftDesk makes it easy to talk to and engage with customers, solving their problems quickly as a professional, likeable brand.
Give website visitors and customers an even faster way to reach you with live chat on your website. Engage with customers in real time, and re-route them if no one is available so they’re never left hanging.
Accelerate your support processes and get back to customers faster with our integrations to applications you already use. Cut steps from your workflow and bring information from your different systems together in one place.
Stop wasting time on simple queries! With SwiftDesk, you can organize your information in a knowledge base and empower customers to find instant answers on their own.
SwiftDesk makes it easy to see who is working on what so you can hop in quickly where you’re needed. The left hand knows what the right hand is doing – with no risk of handling the same query twice.
Capture every opportunity.
Customers who use live chat are three times more likely to buy with you – giving your business every chance to grow.
At just $10 per user/month, SwiftDesk is one of the lowest-priced customer service solutions on the market. No hidden fees or upgrades. Unlike some other tools, we do not charge extra to add features, inboxes or brands.